Rural and Community Hospitals

The challenges facing rural and community hospitals are multi-faceted. 24 Karat brings bests practices to the regulatory, operational, and revenue-cycle and offers real solutions to help facilities achieve their goals.

Quality Assurance
Mock Surveys

Our knowledge of regulatory survey requirements provides solutions to our clients in being prepared for accreditation surveys. Our team of skilled clinical and quality assurance professions bring over a century of combined experience.

During a mock survey review, our team of experts work with clients to:

Educate your team on how to be prepared for the actual survey, including instruction on how to respond to survey team questions.
Offer customized practical guidance on how current efforts will meet CMS expectations and standards.
Create customized action plans to address any weaknesses identified

Emergency Operation Plans

Our proven process in developing Emergency Operation Plans prepare a facility to meet their goal of protecting lives, property, and assets.

Being prepared for situations like a fire, severe weather, active shooters, and ransomware attacks is a necessity for hospitals today. Our team understands the need to be prepared for the unpredictable emergencies which might arise.

We work alongside clients to:

Develop customized Emergency Preparedness Plans
Conduct Hazard Vulnerability Analysis
Complete Water Management Plans
Conduct customized staff education, with Plan Language system

Crisis Communication Response

No organization is immune from a crisis. When “stuff hits the fan”, clear and concise information is key.

We are experts in crisis management and crisis communications management, bringing decades of experience to the table. Our experience is broad in helping clients develop strategies to respond to all crisis challenges.

During a crisis, an organization should:

Communicate quickly, often, and with truth.
Customize their responses to the various stakeholders (the media, governing body, regulatory agency, patients, medical staff, employees, and more).
Ensure information is timely and accurate to various channels (social media, print journalist, TV, and more).

Our team of crisis communication professionals have direct and proven results crafting and supporting strategic crisis messaging. We have experience helping clients navigate communication strategies and be prepared to answer the tough questions coming their direction.

With broad experience dealing with local and national media, we know that crises can erupt in seconds at any time. 24 Karat is ready to be your “go to” crisis communication solutions 24/7/365.

We are available at 806.780.7000 to meet your needs.