(806) 687-6640

Therapy Staff: Putting

People First


(March 20, 2020) We want to keep you informed on the steps we are taking to maintain a safe environment for our patients and staff.


Our therapy services have altered the way care is provided. We have taken the following steps:


  • Group and concurrent treatment is discontinued.
  • All treatments will be one-on-one.
  • The therapy gym is used on a limited basis, with strict social distancing as well as strict cleaning of all equipment and surfaces between patients.
  • Strict social distancing is being followed throughout the facility. Halls are being used for gait training and wheelchair skills.
  • All other treatment are completed in individual patient rooms.


All staff are screened every shift, every day.


For our staff, we have adopted the following travel-related restrictions:


  • Employees who return from any international travel will be required to stay home for 14 days for self-monitoring.
  • Employees who travel domestically to an area with known community transmission of COVID-19 may be required to stay home for 14 days for self-monitoring and may be required to take precautions when returning to work.


COVID-19 Restrictions/Changes in Operations

We are following CDC guidance on minimizing COVID-19 risks to our patients and staff.


We continue to screen staff for signs and symptoms, every shift. We are ensuring our staff and residents are practicing proper hand hygiene. And, we have a trained infection preventionist who is taking the lead on our efforts.


Our changes in operation include:


  • No social visitation
  • Discontinuation of communal dining
  • Cancellation of group activities
  • Discouraging social visits outside of facility


Activities brought to the patient

With social visits restricted, per CMS guidance, we are approaching activities with a different focus. This includes one-on-one activities, as well as activities room service, where each patient is surveyed on the activities they may find of interest.


This often includes cross word puzzles, books, magazines, crochet, and other individual activities.


Our activities director is also available to assist with FaceTime, webcam, and phone calls.


Pre-Admission Screening

We have implemented a pre-admission quick screen of all referrals to Crown Point. This step provides an additional layer of review of conditions on all potential patients.


Communicating with patients

We understand communicating with your loved ones is important. Each of our guest rooms have a telephone with local and long-distance capabilities. You can contact your loved one at 806.687.6640.


Extra cleaning protocols and precautions

We have implemented extra cleaning precautions and provided additional training to our staff on the use of cleaning supplies.


Minimize Risk of Transmission

Through the CDC and others, we have learned best practices to minimize risk of the virus’s transmission. This includes many of the steps we discuss here as well maximizing social distance within the facility.


Our Commitment: Putting PeopleFirst

We are dedicated to serving our patients, residents, and staff every day. This is a rapidly developing situation and we remain in close contact with federal, state, and local public health authorities. We will keep you informed, on a daily basis as we learn more and how our procedures are being altered.


To learn more about COVID-19, please visit the Centers for Disease Control and Prevention at https://www.cdc.gov/coronavirus/2019-nCoV/index.html


For more information on hand-washing, visit https://www.cdc.gov/handwashing/index.html


Governor Greg Abbott announced a series of Executive Orders relating to COVID-19 preparedness and mitigation https://gov.texas.gov/news/post/governor-abbott-issues-executive-orders-in-accordance-with-federal-guidelines-to-mitigate-spread-of-covid-19-in-texas.

Crown Point Health Suites

6640 Iola Avenue

Lubbock, Texas 79424

Phone (806) 687-6640  • Fax (806) 687-6641